Tag Archives: research

Blue Hill Research Acquires DataHive Consulting; Appoints Accomplished Industry Analyst as Chief Research Officer (CRO)

Blue Hill Research, a technology research firm focused on successful IT vendor selection, today announced the acquisition of DataHive Consulting, a leading B2B social media consulting firm, and the appointment of DataHive President and co-founder Hyoun Park as Blue Hill’s Chief Research Officer .

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Blue Hill Research Acquires DataHive Consulting; Appoints Accomplished Industry Analyst as Chief Research Officer (CRO)

2014 ICMI Research Released: The Normalization of Social Customer Care Research Report and Best Practice Guide

COLORADO SPRINGS, Colo., May 29, 2014 /PRNewswire/ – The International Customer Management Institute (ICMI) has released its 2014 report, The Normalization of Social Customer Care Research Report & Best Practices Guide, comparing the preferences of contact center leaders as social media users, against their behaviors as providers of social customer service. This new ICMI research underwritten …

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2014 ICMI Research Released: The Normalization of Social Customer Care Research Report and Best Practice Guide

Community Management of eduhub | Eduhub

Why does community management matter? What are the advantages for the Swiss National Research and Education Network SWITCH in supporting the Swiss E-Learning Community eduhub? And what are the advantages

Photo – Student MANS, Information Security and IT Management …

UTM Social Channel Updates Site.

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Photo – Student MANS, Information Security and IT Management …

Global Enterprise Content Management Market (Big Data, Document Management, Web Content Management, Digital Rights …

DUBLIN, May 2, 2014 /PRNewswire/ — Research and Markets ( http://www.researchandmarkets.com/research/th9585/enterprise ) has announced the addition of the “Enterprise Content Management Market (Big …

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Global Enterprise Content Management Market (Big Data, Document Management, Web Content Management, Digital Rights …

Announcing The State of Community Management 2014 – The …

The State of Community Management 2014 report contains key findings, findings by Community Maturity Model competency and guidance on using the research.

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Announcing The State of Community Management 2014 – The …

Vatican representative to lead Bishops’ seminar

A Vatican representative will conduct a three-day seminar-workshop on media management and social media for local Church leaders from January 21 to 23, a prelude to the 108th Plenary Assembly of the Catholic Bishops Conference of the Philippines (CBCP) set on January 25 to 27. Seàn-Patrick Lovett, vice president of the Center for Research and Education in Communication and director […]

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Vatican representative to lead Bishops’ seminar

Social Media Important to SMBs

Many small and midsize businesses (SMBs) depend on social media as a marketing tool. With such a large number of options available, choosing sites on which to focus time and budget can be daunting

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Social Media Important to SMBs

These 7 Companies Will Be Ranked In Forrester's New Report On Social Media Marketing

Forrester Research is putting the final touches…

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These 7 Companies Will Be Ranked In Forrester's New Report On Social Media Marketing

Last week on Gigaom Research: the many ways to cloud — Tech …

GigaOM Research highs and lows from CES 2013 January 2013; How HR can make the case for workforce analytics January 2013; The 2013 task management tools market January 2013.

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Last week on Gigaom Research: the many ways to cloud — Tech …