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Kentucky Office of Homeland Security Selects InterAct MissionMode For Emergency Notification




Kentucky Office of Homeland Security Selects InterAct MissionMode For Emergency Notification











Winston Salem, NC (PRWEB) April 24, 2007

InterAct MissionMode, a leading emergency notification and crisis management system, has been purchased by the Kentucky Office of Homeland Security as the emergency alert system supporting the repair project of the Wolf Creek Dam on Lake Cumberland. InterAct MissionMode will alert residents and tourist in the area in case of a dam breach. MissionMode is currently demonstrating the system at the Continuity Insights Conference in New Orleans, LA April 23-25, 2007, booth number 212.

Lake Cumberland is the third largest lake in Kentucky and the commonwealth’s most popular tourist attraction. Many counties in the area depend on the thousands of visitors who trek from places far and wide to enjoy this Kentucky treasure. The Wolf Creek Dam on Lake Cumberland will be undergoing a 9 million, 7-year repair project by the U.S. Army Corps of Engineers’ to curb seepage and reduce the potential for a breach of the earthen and concrete structure.

The average emergency notification system, often referred to as “reverse 9-1-1″, enables a 9-1-1 center to send a pre-recorded message to the home phone of every resident in a specific area within minutes. However, in an era where cell phones are sometimes a resident’s only phone, that phone number won’t be on record, leaving no way for them to be reached.

The InterAct MissionMode database will be pre-loaded with all home phone numbers and will also enable citizens and visitors to the area to add other contact numbers they would like called in the event of a breach of the Wolf Creek Dam. The Kentucky Office of Homeland Security and Commonwealth of Kentucky website will have a form available where weekend tourists and campers will be able to register their phone number so that they will be alerted in case of an emergency. Local residents with cellular phones will be invited via a mass mailing to register their mobile number.

Recipients of an alert from InterAct MissionMode will receive an automated message with details and instruction on what to do, or where to go for more information. They can then acknowledge that the message has been received using the touch pad so that the state can track who has and has not been notified.

The state can also create targeted lists of individuals with common characteristics (such as a Neighborhood Crime Watch group or emergency responder teams) and contact them with additional information as needed.

Residents and visitors interested in registering for alerts can go to the Kentucky Office of Homeland Security (http://homelandsecurity.ky.gov/) or the Commonwealth of Kentucky (http://www.kentucky.gov) websites.

About InterAct Public Safety Systems

Since 1975, InterAct Public Safety Systems has been Making Connections for Life™ providing both stand-alone and fully integrated mission-critical public safety and homeland security systems and products. As the pioneers of the first three-screen E911 system 20 years ago, our passion for innovation is leading the way to Next Generation telephony, dispatch, records management, and mobile data systems. We’re extending the definition of public safety with unique applications like intelligent digital video surveillance, alert notification, and crisis management systems. InterAct is a one-stop shop and sole point of contact for large-scale custom public safety system development. InterAct makes it possible for first responders from private, state, local and national agencies to decrease response times and increase their effectiveness in the communities they serve. Learn more at http://www.interact911.com or by calling 1-800-768-3911.






















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MissionMode Helps Burrup Fertilisers Enhance Their Crisis Management Plans


San Diego, CA (PRWEB) September 26, 2006 –

MissionMode Solutions, a leading crisis management and emergency notification system , today announced that Burrup Fertilisers Pty Ltd (BFPL), owners of a new world scale liquid ammonia plant in Western Australia, has deployed the MissionMode Virtual Command Centre. MissionMode will allow BFPL to send mass alert notifications and collaborate with adjacent operating companies, multiple mining, engineering, service companies, authorities and other stakeholders on the Burrup Peninsula and other locations in Australia.

The MissionMode Crisis Management system was deployed by BFPL in conjunction with TRUSCOTT Crisis Leaders and was made fully functional in BFPL’s Virtual Crisis Management Environment (VCME) within two shifts (less than 24 hours). The Company now has a powerful tool that will enable it to communicate timely information to a substantial number of organisations that will result in the protection of people, assets, the environment and the livelihood of the area.

Mr. Pankaj Oswal, Chairman and Managing Director of BFPL said “In introducing MissionMode as part of our operations environment, we are confident that it comprehensively assists compliance with the Western Australian Department of Consumer and Employment Protection’s (DOCEP) and other stakeholder requirements whilst at the same time meeting the safety and protection needs of the community”.

The new Ammonia Plant has been developed by a private company, Burrup Fertilisers Pty Ltd and represents an investment of AUD0 million. BFPL is majority owned by Mr. Pankaj Oswal who moved to Perth from India in 2000 to develop the largest ever Indian-based investment in Australia.

BFPL uses natural gases as feedstock to produce liquid ammonia. The plant has an annual production capacity of 760,000 tons of liquid ammonia, making it the largest of its type in the world.

“Our ammonia plant went live in April and we needed to develop a system that enabled very urgent communication and collaboration with a lot of different organisations who have a wide range of staff types and shift arrangements,” said Ms. Sandra Brockwell, Safety and Training Coordinator for BFPL’s Ammonia Plant in Karratha.

“We required an easy to learn and rapid deployment system that could produce sophisticated communication solutions whilst at the same time being adaptable to changing environments and requirements – especially those associated with government regulators, the expectations of the community and those of our working neighbours,” added Brockwell. “MissionMode clearly met all of our requirements so we teamed up with TRUSCOTT Crisis Leaders in a number of Situational Awareness Sessions, tested the system and after being convinced that it worked well, introduced it.”

“We have been pleased to enable BFPL to have a best-in-class Virtual Crisis Management Environment to complement rapid-decisions between the Incident Management Team in the Control Room on site, and the Boardroom in Perth,” said Mr. Jim Truscott, director at TRUSCOTT Crisis Leaders. “Few resource sector companies in AsiaPacific are able to match this capability.”

About MissionMode

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining urgent communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and an online collaboration environment creates a virtual command centre that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specialises in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.

About Truscott Crisis Leaders

TCL is a close partner to DDV technologies who represent SilkRoad in the region and TCL is an AsiaPacific Crisis Management and Business Continuity consultancy; leaders in getting back to the future. Truscott advises companies and State Owned Enterprises from China through to Australia on hot issues, threats, commercial exposures and operational risks. Their team of Crisis Practitioners and Continuity Planners guides executives in the art of crisis leadership to develop and implement strategy for business continuity, liability and reputation under pressure. For more information, visit www.crisisleaders.com .

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MissionMode to Offer Crisis Management Solution To Security Professionals



San Diego, CA (PRWEB) September 25, 2006

MissionMode Solutions, a leading crisis management and emergency notification system, today announced support of the growing trend towards Virtual Incident Command and Operation Centers. A demonstration of the benefits of the system for security teams will be available at ASIS International September 25-28 in San Diego at booth 7312.

As the world changes, the demands of emergency response teams have changed. The image that comes to mind when coordinating a team to respond to a crisis is a room filled with tables and chairs, projectors and empty coffee cups. The first task is getting that room set up. Most crises can be solved in the time it takes to get an Operations Center set up if effective communication tools are in place.

MissionMode ensures your entire team has up to the minute information on everything everyone else knows without the hindrance of location or device. Alerts with critical information can be sent to everyone in the field via phone, fax, pager, SMS, and myriad other devices. Recipients can immediately acknowledge receipt using pre-set automated options, or with a customized voice message. A teleconference can also be initiated on the fly to facilitate real-time communication.

The next task is getting the response team together, also a time-consuming prospect, and depending on the availability you may not get the A team. It is far more important to have the best people involved than the convenient people.

MissionMode creates a virtual command center that can be accessed by all recipients, or a sub-set depending on the situation. This online situation room can be populated with documents, files, and task assignments from pre-defined response plans for easy access. And team members can add information to the log as it becomes available including documents, spreadsheets and multimedia files in any format.

“People count on you to protect them, not to spend time filling out reports and duplicating efforts to keep every member of your team informed,” said Ted Collins, president and chief executive officer of MissionMode. “Emergency Operations Centers are about brains, experience and resources – not a room. What you really need are the right people to resolve a situation no matter where they are.”

Last, it is very rare that the problem requiring resolution is actually happening in that room. Someone, if not everyone, needs to be in the field solving the problem – however you also don’t want be in the field unarmed. Everyone on a response team needs access to the information in the Operations Center, even when they can’t be in the building. With MissionMode advanced communication solutions, it doesn’t matter where team members are located since they can quickly and easily access the system over the Internet, and even handheld devices.

MissionMode enables you to bring your entire Operations Center into the field with remote access to the Virtual Command Center from handheld devices. MissionMode’s revolutionary SecureView camera enables mobile surveillance. Field personnel can take pictures in the field and send them directly into MissionMode where they are only viewable by designated personnel. SecureView prevents the camera’s content from being emailed to anyone else or downloaded to any unauthorized computer.

“With the changing complexion of the world, people have to redouble their efforts to protect their people, assets and facilities – without getting tangled up in the limitations of setting up a physical operations center and trying to mobilize a team,” said Andrew J “Flip” Filipowski, chairman of MissionMode Solutions. “We can’t make the standard be that everyone has to be in the same room to start solving a problem.”

About MissionMode

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining urgent communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and an online collaboration environment creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.

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MissionMode To Exhibit at the Continuity Insights Management Conference

New Orleans, LA (PRWEB) April 16, 2007

MissionMode Solutions, a leading crisis management and emergency notification system, will be participating in full force at the Continuity Insights Management Conference. At the conference, MissionMode will be presenting a session on “Intelligent Video Surveillance and the Virtual EOC”, taking part in the Emergency Notification Panel, and exhibiting in booth number 212 April 23-25, in New Orleans, LA. MissionMode is also sponsoring a special Road To Recovery Tour, an up close and personal 90-minute tour of post-Hurricane Katrina New Orleans.

The Continuity Insights Management Conference is a networking opportunity for leaders of crisis management to come together, share ideas, and learn about ways of providing the best service in a crisis. Companies, such as Wal-Mart, Toyota, Dell, and Wells Fargo, will detail how they managed and operated recovery strategies.

MissionMode will be presenting a session entitled, “Intelligent Video Surveillance and the Virtual EOC.” Here, attendees will experience the power of integration of digital video surveillance with alert notification and crisis management systems. Experts from MissionMode’s team will be able to demonstrate how a system like this can be effective and a must have part of a crisis contingency plan.

Ted Collins, MissionMode president and CEO, will be on the Emergency Notification Panel. This panel made up of leading experts in the field of emergency notification, will be available to answer question about emergency notification and crisis management systems. Collins has been in the software technology field for over 20 years and is a frequent speaker at events, such as; Communities East, Instant Messaging Planet and Global Knowledge Management exchange.

MissionMode is the presenting sponsor of The Road To Recovery Tour on Sunday April 22. Those on the tour will learn about the history of the city, why it was built at this particular location along the Mississippi River, and the challenges of securing the safety below sea level. The tour will pass the site of actual levee breeches and neighborhoods ravaged by Katrina including neighborhoods and landmarks such as the Lower Ninth Ward, Lakeview, Gentilly, as well as the 17th Street and Industrial Canals. Participants will also hear a chronology of events leading up to Hurricane Katrina and the days immediately following the disaster.

MissionMode’s demonstration on “Intelligent Video Surveillance and the Virtual EOC” will be Tuesday at 12:30 P.M. and Wednesday at 11:45 A.M. The Emergency Notification Panel, with Ted Collins, will be Wednesday at 9:30 A.M. The Road to Recovery Tour will be Sunday, April 22, at 3:00 P.M. All sessions and the tour are free to registered attendees of the Continuity Insights Conference.

For more information about Continuity Insights Management Conference, please visit www.continuityinsights.com.

About MissionMode Solutions

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining urgent communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and an online collaboration environment creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.

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Omniflight Helicopters, Inc. Selects MissionMode Solutions, Inc. For Incident Management and Emergency Notification


Saint Paul, MN (PRWEB) September 24, 2009

Winston-Salem, NC (PRWEB) September 24, 2009 — Omniflight Helicopters, Inc., a leading national provider of air medical services, announced today it has selected MissionMode Solutions’ Alert and Situation Center, a leading crisis management and emergency notification system, as its virtual command center and alert notification platform for both daily operations as well as for crisis management, incident management and emergency notification.

With the MissionMode Alert and Situation Center, Omniflight can ensure accurate responses to operational contingencies, incidents or emergencies. By using MissionMode software, Omniflight can log events as they occur allowing for the synchronization of all activities and the proactive management of crisis response.

Omniflight intends to implement the MissionMode virtual command center and emergency notification system throughout their operations to comprehensively share real-time information, through daily event logs that support the organization’s overall situational awareness. All information that poses a potential trigger to an incident, or business disruption, is logged and shared amongst the critical people, functions and crisis management teams. This early sharing of information reduces the response and recovery times.

“We are proud of our service record and resiliency. Using MissionMode will further enhance our communications functions both operationally and with respect to the delivery of emergency-related information to those that are in need of it. MissionMode’s solutions both reduces our ongoing operational costs as well as strengthens our service provision,” noted Anthony J. DiNota, president and chief operating officer.

“We are pleased that Omniflight has chosen MissionMode as their operational contingency and crisis management system.” said Malcolm Hafner, CEO at MissionMode. “Their impeccable reputation within the industry, and the fact that they chose us, goes to show their trust in MissionMode and we feel honored to have them as a customer.”

About Omniflight Helicopters, Inc.

Addison, Tex.-based Omniflight Helicopters, Inc. is a leading provider of air medical services throughout the U.S. The company owns about 100 aircraft nationally and operates from 72 bases in 18 states, with a strong presence across the Southwest, Midwest, and Southeast regions. Its focus is primarily on inter-facility transport and on-site emergency scene response using both rotor and fixed-wing aircraft. For more information, please visit Omniflight Helicopters.

About MissionMode Solutions, Inc.

MissionMode Solutions provides operational and crisis management software to ensure corporate resiliency. MissionMode’s Alert and Situation Center is a Software as a Service (SaaS) product instantly available and quickly implemented. MissionMode’s unique combination of alert notification system and online crisis management creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and resolving it. MissionMode is a portfolio company of SilkRoad Equity LLC (SilkRoad Equity), which specializes in public safety technologies amongst other high growth sectors. For more information, visit MissionMode Solutions.

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Allegiant Air Deploys MissionMode For Operational, Emergency and Crisis Management


MissionMode Logo


Winston Salem, NC (PRWEB) March 10, 2008

Winston-Salem, NC (PRWEB) March 10, 2008 — MissionMode Solutions has recently signed with Allegiant Air, LLC to provide emergency notification and crisis management software as a service (SaaS) to the airline. With plans tailored explicitly for the airline industry, MissionMode is a convenient fit for both airlines, like Allegiant Air, and airports alike.

Based in Las Vegas, Nev., the low-cost carrier provides nonstop, all-jet service to top U.S. leisure destinations. Allegiant Air’s director of safety and security first heard about MissionMode from an airport that Allegiant Air serves. The value of MissionMode to Allegiant Air was clear from their initial review for not only incident and crisis management but also for operational uses. Timely and accurate communication is crucial for any organization operating within tight schedules where minutes count. Reducing the time it takes to communicate effectively can result in bottom line benefits in terms of costs – whether for daily operations or crisis management.

“Based upon Mission Mode’s previous success within the aviation industry, and our thorough review of their services, we found the product to be an ideal match to our particular needs,” Mike Baxter, Senior Vice President of Operations for Allegiant Air, said. “Since then we have found their personnel to be very professional, helpful and maintain clear understanding of our business. Although we are still in the early phases of the many uses of MissionMode, Allegiant has found the system to be efficient, easy to use and a labor and time saver in communicating important notifications in respect to various day to day operational issues.”

Using any Internet connection, Allegiant Air staff and associates can log on to the site from anywhere in the World. They can also send out alerts and notifications to others who respond to the alert via landline, cell phones, SMS and e-mail. Once mobilized, users can access a command and control website to securely manage the incident to a successful conclusion.

“We are proud to have Allegiant Air as a customer in our expanding roster of aviation clients benefiting from MissionMode including airlines, airports and manufacturers,” Malcolm Hafner, President, MissionMode Solutions, said. “As most companies have to manage increasingly complex processes and interactions, communicating quickly and effectively during daily operations and crisis situations is crucial. We look forward to working closely with Allegiant so they gain maximum advantage from their investment and trust in MissionMode and positively impact their bottom line through effective operational and crisis management communications.”

About Allegiant Air

Las Vegas based Allegiant Travel Company (NASDAQ: ALGT), is focused on linking travelers in small cities to world-class leisure destinations such as Las Vegas, Nev., Phoenix, Ariz., Fort Lauderdale, Fla., Orlando, Fla. and Tampa/St. Petersburg, Fla. Through its subsidiary, Allegiant Air, the Company operates a low-cost, high-efficiency, all-jet passenger airline offering air travel both on a stand-alone basis and bundled with hotel rooms, rental cars and other travel related services.

About MissionMode

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining crisis communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and online crisis management creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.

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MissionMode Solutions Announces Record Sales in Fourth Quarter of 2006

Winston Salem, NC (PRWEB) March 5, 2007

MissionMode Solutions, a leading crisis management and emergency notification system, announced today a record-breaking fourth quarter for 2006. New contracts for the quarter not only doubled projections, but were also four times higher than any other previous quarter.

According to the Gilmore Commission’s findings on Homeland Security, private sector resources will likely initiate recovery efforts for the first 72 hours of a crisis until government support can arrive. This requires the private sector to increase investment in crisis implementation technology. The Gilmore Commission was an advisory panel assembled from 1999 to 2003 to assess domestic response capabilities for terrorism. Of the Gilmore Commission’s 164 recommendations, 146 have been adopted in whole or in part by Congress and / or the federal government.

MissionMode helps facilitate a company’s response to a crisis with its unique combination of multi-modal alert notification and online collaboration center. This creates a virtual emergency operations center (EOC) where crisis management teams can work together towards resolution of any situation. When a critical situation or emergency occurs, an alert can be sent within minutes to all required team members via email, SMS, phones, pagers, or fax. The recipient can then acknowledge the alert and log in to a secure online command center to access up to the minute details on documents, procedures, and tasks, and update the log with information to keep everyone on the same page.

MissionMode is also being used by companies for day-to-day operations in a variety of situations from internal and external announcements and communications, to logging activities and managing projects such as proposal responses.

“The private sector has been focused on process management and improvement for decades as witnessed by the success of ERP vendors like SAP and Oracle,” said Ted Collins, CEO and president of MissionMode Solutions. “However what businesses are now realizing is that these tools only work when everything is running exactly as predicted – which rarely ends up being the case. We’re now seeing a demand for tools that can facilitate operations when the unexpected occurs – and MissionMode is filling that need.”

About MissionMode

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining urgent communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and an online collaboration environment creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.

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MissionMode to Implement Services at The London Fire and Emergency Planning Authority

London, England (PRWEB) March 28, 2007 -

MissionMode Solutions, a leading provider of crisis management and emergency notification systems, will soon be providing its crisis communication services for the London Fire and Emergency Planning Authority (LFEPA). Apart from running the London Fire Brigade, LFEPA also has regional responsibilities for Emergency Planning. MissionMode will be exhibiting its services at the Business Continuity Expo, in London, March 28-29 booth number 330b.

The London Fire Brigade, the third largest fire organisation in the world, is responsible for a wide range of services including: response to fires and other emergencies, the enforcement of fire safety, and, as part of the LFEPA, coordinating regional emergency response across all 33 London Boroughs. Those boroughs have representatives (Borough Emergency Planning Officers) that, in a crisis, have to report to a crisis management centre. Currently, LFEPA staff manually notifies each borough officer and inform them that they are to implement predetermined arrangements and are required to activate their Borough Emergency Control Centres (BECCs).

With MissionMode, these alerts will no longer be sent out manually. Instead, using the MissionMode’s alert notification system, an administrator will be able to log in to a web-based interface and send out an alert to all borough officers within minutes to a wide variety of devices including SMS, e-mail, phone, and pager as designated by the recipient. Recipients can acknowledge the alert to ensure administrative officials know that all members are on the same page and executing the correct response plan. Ultimately, MissionMode will help the LFEPA and all London Boroughs respond to a regional emergency with much improved response times.

For more information about the London Fire and Emergency Planning Authority (LFEPA), please visit www.london-fire.gov.uk/lfepa/lfepa.asp.

The Business Continuity Expo will be held March 28-29 at ExCel, in London. MissionMode can be seen at booth number 330b. For more information about the expo, please visit www.businesscontinuityexpo.co.uk.

About MissionMode Solutions

MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining urgent communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and an online collaboration environment creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.

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